{"id":66,"date":"2025-10-31T10:58:32","date_gmt":"2025-10-31T09:58:32","guid":{"rendered":"https:\/\/www.minerva-services.be\/?page_id=66"},"modified":"2025-11-03T17:14:37","modified_gmt":"2025-11-03T16:14:37","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.minerva-services.be\/en\/privacy\/","title":{"rendered":"Privacy"},"content":{"rendered":"
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Privacy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t
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Minerva Services bv<\/strong>
Marnix Bekaert
Smallandlaan 4 unit 6B
2660 Hoboken - Belgium
Tel: +32 492 31 61 19<\/a>
VAT: BE0785655656
E-mail: info@minerva-services.be<\/a><\/address><\/section>

<\/p>

General information<\/h2>

The information provided on our websites is of a general nature. It is not adapted to personal or specific circumstances and therefore cannot be considered as personal, professional or legal advice to the user.<\/p>

We also offer hyperlinks to other information sources and websites for informational purposes only. Minerva Services bv does not control those other websites and the information contained therein and therefore cannot guarantee their quality and\/or completeness.<\/p>

No rights can be derived from the information on this website. Only the official laws, decrees and decisions, as published in the Belgian Official Gazette, have legal force.<\/p>

If you notice inaccuracies or defects in the information on our sites, we would appreciate your reporting them.<\/p><\/section>

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Liability<\/h2>

Minerva Services bv or its employees cannot be held liable for the direct or indirect damage that could result from consulting or using the information offered on this website, or from the external websites to which this site refers.<\/p>

Furthermore, we cannot be held liable for problems with the availability of the information caused by technical errors or interruptions.<\/p><\/section>

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Intellectual property<\/h2>

You have the right to consult, download and reproduce the information on our websites for personal use, provided you mention the source, in accordance with the provisions of the law of June 30, 1994 on copyright and related rights.<\/p>

However, this permission does not apply to texts where explicit restrictions on use are stated. The reproduction or use of multimedia information (sound, images, software, etc.) always requires prior authorization. About the reproduction of the information, please contact the administrator of our websites directly.<\/p>

Minerva Services bv retains all intellectual property rights to the website itself and to the information made available. All logos and images of brands and\/or products remain the property of their respective owners.<\/p><\/section>

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Protection of personal data<\/h2>

Most of the information we provide on our sites is available without the need to provide personal data.<\/p>

In certain cases, however, you will be asked for personal information. This may be the case if you ask a question or place an order via the contact page, if you wish to subscribe to a newsletter or a study day, if you wish to participate in a survey or a discussion forum, if you purchase something in our web shop or other services if these are ever made available.<\/p>

In doing so, we want to respect your personal privacy. We treat this personal data in accordance with the provisions of GDPR on the protection of privacy in relation to the processing of personal data. This is also explained further in this document.<\/p><\/section>

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Cookies<\/h2>

In many cases, our sites also use so-called \u201ccookies\u201d: small information files that are automatically stored on your computer's hard drive. This information makes your visit to the site faster and more efficient. If you disable the use of cookies in your browser, we cannot guarantee the correct operation of this website. These cookies are primarily used to track your session and streamline your experience on our website.<\/p><\/section>

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Change and notification privacy policy<\/h2>

We reserve the right to modify this privacy policy, subject to notifying users.<\/p><\/section>

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What is GDPR<\/h2>

GDPR is the abbreviation for General Data Protection Regulation, the new European legislation on protecting personal data, which comes into effect in all European member states from May 25, 2018. Thus, there is the duty of every company to comply with this new regulation.<\/p><\/section>

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What data do we process and how do we obtain it?<\/h2>

In order to cooperate efficiently with our (potential) customers or those of our affiliated companies and offer our services and products, we require some personal data from these customers. For example, when contacting us, you will be asked to provide your name, address, telephone number and e-mail address. We need this information to contact you and send you offers\/invoices and additional administrative, commercial and\/or advisory documents. As well as to make appointments with you and work out an audit, installation, repair, intervention or proposal on site. These data are provided to us via a form on the website, by e-mail or by telephone. All digital communication is encrypted so that your data is sent securely and cannot be read by third parties during transmission.<\/p>

During your visit to our sites, we collect in log files on our server information such as the pages visited, the IP address of your computer and the type of browser you are using. We collect this information solely for statistical analysis of visitor numbers and site traffic in order to scale our infrastructure correctly so that it continues to work flawlessly. Under no circumstances will your name or address be used for this purpose.<\/p><\/section>

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How do we keep your data and for how long?<\/h2>

The data as mentioned in the above paragraph is recorded by our staff in our business applications. It is through these applications that we send out all communications.<\/p>

For historical and accounting reasons, this data is retained in our business applications to meet legal and\/or contractual obligations. On simple request, we can therefore modify and\/or delete all your data if you wish and are legally permitted to do so. Your data are not and will never be publicly accessible.<\/p>

Log files on our web servers are kept on the server itself and are protected. This prevents unauthorized third parties from accessing this information. This information is kept historically in order to compare visitor numbers with previous periods. This comparison also allows us to correctly estimate whether our servers need to be expanded due to increased visitor numbers.<\/p><\/section>

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What security measures we take to protect your personal data<\/h2>

Our security measures are contained in our data protection policy which can be obtained on simple request. Under no circumstances will your data be sold to third parties.<\/p><\/section>

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Who can see your personal data and\/or who obtains it?<\/h2>

Access to your personal data is limited to those employees who need it to fulfill the above purpose. Being employees of UViON bv, affiliated companies and any appointed processors.<\/p><\/section>

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What are your rights?<\/h2>